In order to open a mailbox, you need to search for instead of when opening another mailbox in OWA. It is not possible to open Full Access mailbox with + sign in its email address using the steps above. In case you need to open the mailbox in Outlook client after full access is given read the Knowledge Base article on How Do I Add Someone Else's Mailbox To My Exchange Outlook Profile? for more information. On the Exchange Server tab, click Full access & Send As to view the list of permissions. Click the display name of the shared mailbox to open settings. Then you need to make sure that you were granted full access to that mailbox.ĭouble-check the permissions granted by going to HostPilot > Services > Exchange Mailboxes. You don't have permission to open this mailbox." If the mailbox doesn’t open and you get the following error message instead: The shared mailbox and its folders will be displayed in the left navigation pane each time you open OWA. In the Add shared folder dialog box, type the name or email address of the mailbox you have full access to, and select Add. Right-click your primary mailbox in the left navigation pane, and then choose Add shared folder.To add a shared mailbox to the left navigation pane: In the Open another mailbox box, enter the email address of the mailbox that you want to open and click Open. The mailbox will open in a new window.Click on your name in the upper-right corner of the window and click Open another mailbox.Log in to OWA using your own mailbox email address and password.To open another user's mailbox in Outlook Web Access To add a shared mailbox to the left navigation pane.To open another user's mailbox in Outlook Web Access.How Do I Share (Let Others See) My Outlook Folders? How Do I Enable Send As Or Full Access Permissions On An Exchange Account? Read the following Knowledge Base articles for more information: Full access can be granted only on Enterprise accounts. Note: To use this feature, you must be granted Full Access to the mailbox that you wish to open.
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